Reference

Privacy Policy for Your Account

DANA, OVO, GoPay, QRIS, account login, cookies, and device checks all create data points, and this Privacy Policy explains how we handle them before you open your account.

Account data explainedDANA and QRIS contextCookie choicesSupport contact paths
wdselot77 Privacy Policy for Your Account
CONTACT ROUTES

3 Ways to Ask About Privacy

A privacy question should not feel buried under general help topics. We separate account access, wallet record checks, and cookie questions so you can reach the…

Live chat privacy queue Use live chat from the lobby footer between 09:00 and 23:00 WIB when you…
Email request record Send privacy requests to our support email when you need a written trail for…
Account message check Open your profile, choose Help, then account message if you are already logged in.
ACCOUNT CARE

6 Privacy Controls We Use

Privacy work happens behind the screen, but you should still know the steps. We limit access to account and wallet data by role, keep session records for security checks, and use cookie…

Account setup data

When you join, we record the details needed to create and protect your account: username, phone, password status, and contact channel. We use them for login checks, support replies, and account recovery steps.

Payment record handling

DANA, OVO, GoPay, QRIS, and bank transfer references stay connected to wallet history so deposits and withdrawals can be matched. We do not ask support agents to collect your wallet password.

Device and session signals

Mobile browser, desktop browser, IP range, login time, and failed password attempts help us spot unusual account access. You can reduce shared-device risk by logging out from Profile after each session.

Cookie use

Cookies remember language, session status, and basic preference choices. They also help us understand whether the lobby loads properly on Android Chrome, iPhone Safari, and desktop browsers without naming your private activity publicly.

Retention checks

We keep account, payment, and support records only for business, security, and legal reasons. When data is no longer required for those purposes, we remove it or separate it from your active account.

Change requests

You can ask us to correct contact details, check stored account data, or close certain records where allowed. We verify ownership first, then explain what can be changed and what must remain.

Questions About Your Data

These answers focus only on privacy handling at wdselot77: what we collect, how we use it, and how you can reach us. Keep your registered phone and username ready when asking about account records. For your safety, we will not discuss private wallet or login details through a channel that is not linked to your account.

We collect the details needed to create and protect your account, such as username, registered phone, login status, and support contact choices. Payment references from DANA, OVO, GoPay, QRIS, or bank transfer may attach to wallet records.

Device type, browser, IP range, session time, and failed login attempts help us detect unusual access. These records also help support check whether an account issue came from mobile, desktop, or a shared connection.

Yes. Contact us by live chat, email, or account message and tell us what needs correction. We verify your account first, then update the data where our records and local law allow the change.

Cookies keep you signed in during a session, remember basic display choices, and help pages load correctly on Android Chrome and iPhone Safari. You can clear cookies in your browser settings, but login may reset.

Support can view account-linked transaction references needed to answer wallet questions, but we do not ask for your DANA, OVO, GoPay, or bank password. Never send a private PIN in chat or email.

We keep records for security, account operation, dispute checks, and legal reasons. When a record is no longer needed for those purposes, we remove it, anonymise it, or separate it from active account use.

Use live chat from 09:00 to 23:00 WIB for quick questions, or email support for written requests. If logged in, open Profile, choose Help, and send an account message for faster ownership checking.